Betify

Privacy Policy

Introduction

Your privacy is important to Betify. We follow closely the laws and ensure legality. We endeavour to keep your personal information protected at all times by implementing adequate technical and organizational controls. Please take a moment to read the following policy to learn how we handle your personal information, as your use of our services will indicate your acceptance of its content.

Privacy Policy

This Privacy Policy is agreed between you and Betify’s corporate entities (‘Betify’, ‘We’, ‘Us’ or ‘Our’ as appropriate). Betify will only process your personal data for the purposes for which it collected it, namely to provide you with an online betting service.

Betify does not normally share your data with any other third parties; however, at times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

You have a right to access your data and request it to be changed at no cost to yourself.

By submitting your information to us and using the Website you confirm your consent to the use of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy please do not use the Website or otherwise provide us with your personal information.

AI Assistant

As part of our commitment to enhancing user experience, Betify may utilize an AI-powered assistant to respond to general inquiries and support customer service.

Please be aware that the AI assistant is an automated tool. Its responses are generated based on data-driven patterns and machine learning, not human judgment. While we actively monitor and refine the AI system to improve its performance and accuracy, we do not guarantee the completeness, correctness, or relevance of its responses at all times.

All information provided by the AI assistant is for general informational purposes only and should not be regarded as professional advice, binding commitments, or definitive guidance. Users are advised not to rely solely on the AI assistant's responses, particularly when making decisions related to transactions, account management, betting activities, or matters involving legal, financial, or personal implications.

To protect your privacy and ensure accurate handling of sensitive or personal data, users are encouraged to contact our human Customer Support team via official channels for case-specific issues or clarification.

Betify shall not be held liable, to the maximum extent permitted by applicable law, for any direct, indirect, incidental, consequential, or special loss, damage, claim, or expense (including but not limited to service disruption, data errors, or financial loss) resulting from reliance on information provided by the AI assistant.

By choosing to interact with the AI assistant, you consent to this form of communication and acknowledge the limitations and risks associated with automated responses.

Purpose of Collection

We collect and use your personal information to satisfy legal and regulatory requirements; for historical and statistical purposes; for security and control and for the smooth provision of our services. From time to time, we may also use your personal information to contact you by mail, email, telephone or mobile phone to introduce you to our products or any events, activities, projects, plans, developments, undertakings and special offers taking place, being promoted or supported by Betify.

The data supplied by you upon registering online or thereafter shall be kept by Betify and will solely be used to determine the legality of registration and activity on the Website. By supplying us with your information you confirm that you do not consider use of your information in accordance with this Privacy Policy to be a breach of your rights under “The Act”.

We encourage you to contact us at any time and remind you of your right to opt out at any time from receiving any promotional or marketing materials from us.

Disclosure to Third Parties

As a policy, Betify will not disclose your personal information to anyone other than those employees, partners and affiliates that may require your data to provide a particular service. We may also be required by law or legal process to disclose your information to relevant authorities.

Protection of Information

Betify safeguards the security of the data you provide us with physical, electronic, and managerial procedures. Please note that we cannot guarantee that any data transmitted over the Internet is completely secure. Accordingly, we encourage you to take every precaution to protect your personal data when you are on the Internet.

Access of Information

The Management of Betify together with the Fraud Team will have the right to access the submitted personal information relating to the registered players. You always have a right of access the information we have about you. To review and update your personal contact information, simply contact Betify and you will be provided with information about your personal data we hold.

If you prefer you may contact our Customer Service using the contact details available on the site. Additionally, you have the right to have any inaccurate information corrected and where applicable, erased. It is our right to ask you to provide us with a written request for information we hold about you.

Nigeria Data Protection Act (NDPA)

Betify processes personal data strictly in accordance with the Nigeria Data Protection Act (NDPA) 2023. As our services are exclusively available to users who are residents of and physically located in Nigeria, only such users are entitled to exercise their data protection rights under the applicable Nigerian law.

Your Rights

Under the NDPA, you have the right to:

  • Access your personal data.
  • Request correction or deletion of inaccurate data.
  • Withdraw consent at any time.
  • Object to or restrict certain types of processing.
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

Data Retention

You have the right to request deactivation of your account and deletion of your personal data when it is no longer necessary for the purposes for which it was collected, in accordance with the NDPA.

Please note that deleting or deactivating your account does not automatically erase all data. Certain information, including personal details and transaction records, may be retained in our archives for as long as necessary to comply with legal obligations, regulatory requirements, audits, dispute resolution, or law enforcement requests, either now or in the future.

By continuing to use our services, you acknowledge and accept that some personal data may be retained as described above.

For questions, concerns, or to exercise your data rights, please contact our Customer Service team via the Help Section: https://www.betify.ng/support or send an email to the Data Protection Officer (DPO): [email protected].

Commitment to privacy

To make sure your personal information remains confidential; we communicate these privacy guidelines to every Betify employee. Betify’s Website may, from time to time, contain links to other sites. Betify does not share your personal information with those websites and is not responsible for their privacy practices.

We encourage you to learn about the privacy policies of any such company. If we are going to use your personal information differently from that stated at the time of collection, we will inform you accordingly. Betify’s Privacy Policy is subject to change at any time. It is in your interest to review the privacy policy regularly for any changes.